Regulamin

Polish Taste Deli Online Shop

Terms and Conditions

1. These terms and conditions 
1. What these terms and conditions cover. These are the terms and conditions on which we supply goods to you. 
2. Why you should read them. Please read these terms carefully before you submit your order to us. These terms tell you who we are, how we will supply goods to you, how you and we may change or cancel the contract, what to do if there is a problem and other important information. By submitting an order on this web site you are agreeing to the terms that appear below which will apply to any purchase made on this web site. We reserve the right to amend these terms and conditions as well as the content of our website from time to time. The terms and conditions governing any given purchase will be those in effect at the date of your order.
2. Information about us and how to contact us
1. Who we are. We are POLISH TASTE DELI, a trading name of POLISH TASTE LIMITED a company registered in Scotland. Our company registration number is SC448560 and our registered office is at 4d Auchingramont Road, Hamilton, Lanarkshire, ML3 6JT. Our registered VAT number is GB165970475 
2. How to contact us. You can contact us by telephone on +44 141 548 8722 or by writing to us at info@polishtaste.co.uk or 129 London Road, Glasgow, G1 5BS.
3. How we may contact you. If we have to contact you we will do so by telephone or by writing to you at the email address or postal address you provided to us in your order. 
4. "Writing" includes emails. When we use the words "writing" or "written" in these terms, this includes emails.
3. Providing us with your information
1. During the order process you will be required to provide us with details of your personal information. This will include details of your name, address, age, payment information. By submitting this information to us you certify that this information is true, accurate, complete and up to date.
2. How we will use your personal information. We will use the personal information you provide to us:
1. to supply the goods to you;
2. to process your payment for the goods; and
3. if you agreed to this during the order process, to give you information about similar goods that we provide, but you may stop receiving this at any time by contacting us.
3. We will only give your personal information to third parties where the law either requires or allows us to do so. 
4. Our contract with you
1. How we will accept your order. Our acceptance of your order will take place when we email you to accept it, at which point a contract will come into existence between you and us. 
2. If we cannot accept your order. If we are unable to accept your order, we will inform you of this and will not charge you for the goods. This might be because the goods are out of stock, because of unexpected limits on our resources which we could not reasonably plan for, because we have identified an error in the price or description of the goods or because we are unable to meet a delivery deadline you have specified. 
3. Your order number. We will assign an order number to your order and tell you what it is when we accept your order. It will help us if you can tell us the order number whenever you contact us about your order.
4. We only sell to the UK. Our website is solely for the promotion of our goods in the UK. Unfortunately, we do not deliver to addresses outside the UK.
5. By placing an order you confirm that you are at least 18 years old. We will not sell any alcoholic drink to anyone who is not 18 years old or over. If you are buying a case of wine or spirit or liqueur or beer as a gift the recipient must also be over 18 years old. If our drivers are in any doubt about the age of the recipient on delivery, they will request some form of ID. If the person receiving the alcoholic drink is unable to produce appropriate ID, we regret our driver will be unable to leave the alcoholic drink.
6. Placing an order on behalf of another person. If you are placing an order on behalf of another person (including, but not limited to, a Company, LLP, Partnership or any other entity), by submitting the order to us you confirm that you are authorised by that person to place the order and that that person has agreed to be bound by the terms of this agreement. 
5. Our goods
1. Goods may vary slightly from their pictures. The images of the goods on our website are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that a device's display of the colours accurately reflects the colour of the goods. Your goods may vary slightly from those images. Although we have made every effort to be as accurate as possible, because some of our goods are handmade, all sizes, weights, capacities, dimensions and measurements indicated on our website have a 10% tolerance.
2. Goods packaging may vary. The packaging of the goods may vary from that shown in images on our website. 
6. Methods of Payment
1. Payment may be made by debit or credit card. The debit, credit and charge cards accepted by us are those listed on the web site on the date on which your order is placed. 
2. You agree to indemnify us in full against all costs expenses and outgoings incurred by us in obtaining payments from you in the event a failed payment occurs. This will include an administration charge of not less than £25. We may at any time after a failed payment has occurred ask a debt collection agency to collect payment from you. 
7. Delivery of the goods
1. Delivery costs. The costs of delivery will be as displayed to you on our website. A minimum order of £20 is required (not including delivery cost).
2. When we will provide the goods. We will deliver the goods to you within the confirmed delivery slot at the address specified byyou when you register on the website. You have the ability to change this address, during the check out, should you need the delivery made to a different address (ex. your office). 
3. We are not responsible for delays outside our control. If our delivery of the goods is delayed by an event outside our control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. Provided we do this we will not be liable for delays caused by the event, but if there is a risk of substantial delay you may contact us to end the contract and receive a refund for any goods you have paid for but not received. 
4. It is your responsibility to ensure that an appropriate person is available at the delivery address at all times during the delivery slot. An appropriate person must sign for all goods on delivery. If no one is available at your address to take delivery we will leave notification of delivery and will telephone to attempt to rearrange the delivery. 
5. Perishable items and re-arranged deliveries. If your order contains perishable items which cannot be delivered due to the fact that they have (or will have) perished at the time of re-delivery, we reserve the right to charge in full for these items.  If you cannot be contacted in order to re-arrange delivery (within a reasonable time following a failed delivery) or an appropriate person is not present to receive delivery of the goods at the time of the re-arranged delivery, we are entitled to charge you in full for an amount equal to the cost of perishable items contained in your order and the cost of delivery.
6. When you become responsible for the goods. The goods will become your responsibility from the time we deliver them to the address you gave us. 
8. Your rights to amend or end the contract
1. Before your order is delivered. You may change your mind about purchasing the goods and withdraw or change your order at any time up to 9.00 am on the day before your order is due to be delivered. You will not be charged for cancelling or amending your order.
2. Once your order has been delivered. In respect of non-perishable items, you have the right to cancel the contract up to 7 working days following the delivery of the goods by notifying us by telephone or e-mail. In respect of perishable items you do not have the right to cancel the contract. Should you wish to cancel your order outside the period set out in paragraph 8.1 we shall be entitled to charge you in full for an amount equal to the cost of the perishable items contained in your order and the cost of delivery. We will provide you with details of how cancelled non-perishable goods should be returned to us, and we will credit your payment card with their price within a reasonable period of the day on which cancellation was given. (provided payment has already been debited to your payment card). Please note that (unless the goods are being returned due to their being faulty or misdescribed) you will responsible for the costs of returning the goods to us.
9. Warranty and our liability 
1. Nothing in these Terms and Conditions will restrict our liability for death or personal injury resulting from our negligence, neither will any of these terms restrict any of your statutory rights.
2. In addition to paragraph 7.3 above we will not be deemed to be in breach of contract or of these Terms and Conditions as a result of any delay in our performance or failure to perform our obligations if that delay or failure to perform is due to any cause or circumstance beyond our reasonable control including, but not limited to, fire, flood, strikes, riot, accident, disruption to energy supplies, civil commotion, acts of terrorism or war.
3. Other than as set out in clause 9.1, our maximum liability arising out of any order for the supply of goods to you under this contract will be limited to the retail price of the goods contained in that order.
10. If there is a problem with the goods
1. How to tell us about problems. If you have any questions or complaints about goods that have been delivered, please contact us promptly following delivery. You can telephone us on +44 141 548 8722 or by writing to us at info@polishtaste.co.uk or 129 London Road, Glasgow, G1 5BS. If the goods delivered are not of satisfactory quality or as described please let us know and we will promptly arrange for an exchange of the relevant goods or fully refund the cost of the goods that do not meet with your reasonable satisfaction. We will arrange with you for the unsatisfactory goods to be returned to us.
11. Our Website
1. Terms of Use. This part of our contract set out the terms of use on which you may make use of our website at www.polishtaste.co.uk (Website), whether as a visitor or a registered user. Use of our Website includes accessing, browsing, or registering to use our Website.
2. You may use our site only for lawful purposes. You may not use our site:
1. in any way that breaches any applicable local, national or international law or regulation;
2. in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;
3. for the purpose of harming or attempting to harm minors in any way;
4. to send, knowingly receive, upload, download, use or re‐use any material which does not comply with our Content Standards (see below);
5. to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam); or
6. to knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time‐bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.
3. Linking to our Website. You must not link to our Webstie without prior written permission. If you wish to link our website please contact info@polishtaste.co.uk. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
   You must not establish a link to our Website in any website that is not owned by you.
   Our Website must not be framed on any other Website, nor may you create a link to any part of our Website other than the home page. We reserve the right to withdraw linking permission without notice.
4. Third party links and resources in our Website. Where our Website contains links to other Websites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those Websites or resources.
5. Intellectual Property on our Website. We are the owner or the licensee of all intellectual property rights in our Website, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved. You must not use any part of the content on our Website for commercial purposes without obtaining a licence to do so from us or our licensors. We, or our licensors, own the goodwill in all registered and unregistered trademarks used in connection with our business and you agree not to seek to register any such trademarks in any jurisdiction or use any such trademarks without our express written permission. Any trademarks registered in breach of this term will be held by you on trust for us.
12. Other important terms
1. Nobody else has any rights under this contract. This contract is between you and us. No other person shall have any rights to enforce any of its terms.
2. If a court finds part of this contract illegal, the rest will continue in force. Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.
3. Even if we delay in enforcing this contract, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date. For example, if you miss a payment and we do not chase you but we continue to provide the goods, we can still require you to make the payment at a later date.
4. Which laws apply to this contract and where you may bring legal proceedings. These terms are governed by Scots law and you can bring legal proceedings in respect of the goods in the Scottish courts. If you live in England you can bring legal proceedings in respect of the goods in either the Scottish or the English courts. If you live in Northern Ireland you can bring legal proceedings in respect of the goods in either the Northern Irish or the Scottish courts.